Confidentiality of Leaky Building Inspection Reports

Are you worried about what the thermal leak detection results may show up during an inspection of your home?

Put your worries to rest…

Confidentiality issues for leaky building, or standard home inspection reports can be a worry for many home owners… and rightly so. If you would rather keep your head in the sand and not get your home tested due to the fear of unfavourable results, then read on… you might change your mind.

Yesterday I got a call from a home owner asking if my infrared inspection reports are kept confidential. The answer is 110% yes. Out of curiousity, I then asked what made him ask that question. He stated…

“We had an inspection 2 yrs ago, and the inspector found two leaks that he felt needed attention. 1 hour later we got two unsolicited phone calls from building companies offering to fix the problems!”

Not good. This means the inspector revealed the issues detected in the home to a 3rd party without permission from the vendor.

The way we handle all building inspections is simple, private and discreet between yourself and us. We do a written report that gets sent to you only… not to repair companies, not to real estate agents or solicitors, and certainly not to the council. Some home owners will ask us to send  the report to 3rd parties, but we refuse to do this for privacy purposes and avoid getting caught up in confidentiality issues down the track.

We respect the fact your home is your biggest asset, and the last thing you need is other people who have ‘nothing to do with it’ knowing your property needs remedial work, be it a minor leak or a reclad. What you do with our report after you receive it is entirely up to you of course.

One option some vendors take is a verbal ‘Quick Scan’, which means nothing is put in writing… further assuring the home owner there is no negative report floating around in ‘cyberspace’ outside of their control. Quick Scans are also cheaper because time has been saved on the report writing component of the inspection.

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